Healthy Homes Dorset is funded by Bournemouth, Christchurch and Poole Council, Dorset Council and Public Health Dorset and is delivered by Ridgewater Energy.
Energy Advice
Everyone is eligible for free energy advice. The advice line is open Monday-Friday, 9am-5pm and is staffed by a team of friendly and impartial Ridgewater Energy staff.
They can help with questions such as: Why are my bills so high? or Can I get help to pay my bills?
Call FREEPHONE 0300 003 7023 or text INSULATION followed by “YOUR NAME” to 07984 440584 and they will call you back.
Free Insulation and Heating Systems
If someone in your household meets the following criteria, Healthy Homes Dorset will install insulation, and in some cases, new heating systems completely free of charge:
- Has a cardiovascular condition
- Has a respiratory condition
- Has a mental health condition
- Has a disability
- Is aged 65 or over
- Has a child under 5 living in the property
- Is pregnant
- Is living with addiction
- Has attended hospital due to a fall
- Is a recent immigrant or asylum seeker
- Has a low income